FAQ

Frequently Asked Questions

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. How long can I get the feedbacks after we sent the inquiry? 

    We will reply you within 8 hours in working day.
  • Q. Are you a direct manufacturer or trading company?

    We are a manufacturer,we also have our own international sales department. we produce and sell all by ourselves.
  • Q. What products can you offer?

    We mainly produce and manufacture series of ergonomic products such as electric lift tables, manual lift tables, intelligent study tables, TV lifters and electric pushers.
  • Q. What applications do your products relate to?

    Our products are mainly involved in office scenes, home intelligent decoration, medical equipment, industrial automation can be applied, mainly lifting office desks, home intelligent storage cabinets, hidden bars, hidden TV cabinets, medical beds, intelligent lifting guards, storage electric doors and windows and other industries.
  • Q. Can you do customized products?

    Yes, we can make customized products according to customers' drawings or samples.
  • Q. How about the capacity of your company?

    We have 2 equipped production lines and a fully automatic packaging line, and our monthly capacity can reach 20,000 sets.
  • Q. How many employees of your comany?what about the technicists?

    We now have more than 80 employees, including 6 technicians.
  • Q. How to guarantee the quality of your goods?

    Firstly,we will do the inspection after every process.for the finished products,we will do 100% inspection according to the customers’ requirements and the international standard.
    Then, we have advanced and complete testing equipment in the industry: motor current stability test bench, load test bench, silent room, lift and sway test bench.
  • Q. What’s the payment term?

    When we quote for you,we will confirm with you the way of transaction,FOB,CIF,CNF,etc.
    for mass production goods, you need to pay 30% deposit before producing and 70% balance against copy of documents.
  • Q. How to deliver the goods to us?

    Usually we ship by sea, because our company is only 100km away from Ningbo port, so it is very convenient to export by sea. Of course, if the customer's goods are more urgent, we can also ship by air, and Ningbo Airport, Hangzhou Airport and Shanghai International Airport are all very close to us.
  • Q. Where are your products mainly exported to?

    Our products are mainly exported to dozens of countries such as USA, Germany, Japan, Spain, Italy, UK, Australia, Canada, etc.

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